FAQ

How much does a watch battery cost?

 

Watch battery replacements start at $12 and can go up to $38. This is depending on the difficulty of the replacement and if a pressure test is required to check water resistance. We guarantee the life of our batteries for at least 1 year as the batteries are dated upon replacement. If your watch were to quit working during that time, please bring it back. We will check the date inscribed on the battery and advise as to whether it is the battery's lack of voltage or an issue with the watch's movement preventing it from running properly.

 

Do you buy jewelry, watches, or gold?

 

We do not purchase scrap metal (gold, silver, platinum), diamonds, or gemstones.

However, Mr. Wilson will review offers to purchase watches with original box/papers made by Rolex, Tag Heuer, and Omega.  

Do you work on Rolex watches?

Yes. Mr. Wilson is  a Twenty-first Century Certified Master Watchmaker and has a Rolex spare parts account. All Rolex work is done in house with genuine Rolex parts. Overhauls include complete disassembly, two ultrasonic cleanings, timing analysis, tuning, precision oiling, refinishing of the case and bracelet, pressure testing, and the replacement of any necessary case and movement parts as needed/recommended. Estimates and pricing are available in person.

Return & Refund Policy

Your purchase may be exchanged or refunded within 10 days from the original purchase date when accompanied with the original receipt. Store credit is permitted within 30 days of purchase. The item must be unused, in original condition, and in the original container with all warranty cards and explanation books intact. Sale items, special orders, completed layaways, and modified/custom pieces are not returnable or exchangeable. 

 

Do you offer layaway?

Yes. We require a deposit of 25% of the total price including tax and prefer to do three equal payments per month thereafter. Some exceptions can be made. 

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